Practically, the consumer services sector in India is the most competitive, because it boasts of the most sought after careers and growth charts for candidates and companies alike. The biggest attraction for MNCs is the growing Indian middle class. MNCs hold an edge over their Indian counterparts in terms of superior technology combined with a steady flow of capital, while domestic companies compete on the basis of their well-acknowledged brands, an extensive distribution network and an insight in local market conditions.
Customer service is a profession that holds great employment potentials in India. There are customer service jobs India in almost all emerging service sectors. This include banking customer service jobs, insurance customer service jobs, hotel customer care jobs, tourism jobs, security jobs, housekeeping jobs, software services, Ites, transportation, finance, real estate, etc. Also there are areas like finished products such as customer service for household equipments, consumer durables service jobs, automobiles after sale service jobs, consumer electronics after sale service, computer hardware products services where customer service jobs hold high potential.
All these fields need trained personnel to provide assistance or support on site or over telephone, email, internet or web based chat. Globally recognized companies are outsourcing their customer care jobs in India.
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